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All regular-priced, perishable products with manufacturer best by dates will have a shelf life of at least 90 days. When an item hits the 90-day threshold, it will be noted as a short sale item along with the manufacturer's best by date in the product description and may be offered at a discounted price. Please contact The Pastry Depot at 404-458-3194 or [email protected] for any inquiries as to current best by dates on a specific product prior to ordering.
Learn more about best by dates on our blog!
The most likely cause for this is your order being over the carrier weight limit. If this happens, please contact us so we can create a custom order for you or split your order into two separate orders. Reach out to us at 404-458-3194 or [email protected] if you have any questions or continue to have issues placing your order.
Our retail store is open for in-store shopping Tuesday through Friday from 8:30 AM - 3:30 PM EST. Curbside pick-up is available Monday through Friday from 8:30 AM - 3:30 PM EST.
We are located at 1430 Chattahoochee Ave NW in Atlanta GA.
Yes, our retail store is open for in-store shopping Tuesday through Friday from 8:30 AM - 3:30 PM EST. In-store shopping is unavailable Saturday through Monday.
Curbside pickup orders are held for 14 days, after which your order may be refunded and cancelled if it has not been picked up and we are unable to reach you. Orders containing short sale products are eligible for a refund at The Pastry Depot's discretion. If you are unable to pick up your order within 14 days or would like to have your order shipped instead, please contact [email protected].
Currently, it is not possible to issue refunds to gift cards. If it is determined a refund is needed, The Pastry Depot will provide the refund by personal coupon code, custom quote on future order(s), or another method as necessary.
An account is required to order through our website (guest checkout is not available). You can create your account the first time you checkout or you can create your account on the Account Registration page. There is not a separate registration or login for wholesale customers.
*Please note screen shots may not reflect active offers.
We are closed Memorial Day, 4th of July, Labor Day, Thanksgiving Day and the Friday after, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day.
The only guaranteed shipping method is UPS Next Day Air. UPS has currently suspended its UPS Service Guarantee for all other shipping methods, including UPS 2nd Day Air and UPS 3-Day Select. USPS Priority and UPS Ground shipping times are estimates and not guaranteed. Please also note shipping times include business days only; Saturday & Sunday do not count toward the estimated shipping time.
*** These shipping times are only estimates provided by the shipping carrier, other factors can preclude these delivery estimates from the carriers such as weather and mechanical problems and should only be taken as an estimate. The Pastry Depot is not held responsible for any deviations from the estimated delivery times.